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Systems Admin and Web Support
Client:
Hourglass Expedition
Project Type:
Website Admin, System Setup, Automation, Server Management
Tools Used:
WordPress, Zapier, GSuite, CRM, GoDaddy Hosting
Delivery Model:
Ongoing Remote Admin Support
Overview:
Hourglass needed someone to manage website updates, digital assets, and improve backend workflows using integrations. In addition, the team required a reliable systems administrator to manage their hosting environment through GoDaddy.
Process:
Set up Zapier workflows for lead routing and task updates
Updated plugin configurations, forms, and automation logic
Implemented GSuite for asset sharing and admin
Took over GoDaddy hosting server as systems administrator: configured DNS settings, handled SSL certificates, optimized server performance, and ensured regular backups and uptime monitoring
Results:
Improved backend reliability and team coordination
Enhanced customer data visibility through CRM
